Terms & Conditions
Last Updated: September 2026
Welcome to Solstice Wellness Collective. By accessing this website, booking or purchasing services, or otherwise using services provided by Solstice Wellness Collective, you agree to these Terms & Conditions.
Please read these terms carefully before booking or purchasing services.
1. About Solstice Wellness Collective
Solstice Wellness Collective provides Pilates, personal training, semi-private training, small group sessions, nutrition coaching, and related wellness services.
Services are designed to provide education, guidance, and support related to movement, exercise, fitness, and general wellness.
2. Booking & Services
Appointments and classes must be booked through our designated scheduling platform or through another booking method approved by Solstice Wellness Collective.
New clients may be required to complete an Introductory Assessment & Training Session before participating in Pilates, personal training, semi-private training, or small group sessions.
Solstice Wellness Collective reserves the right to determine whether a particular service or class is appropriate for a client based on their experience, goals, physical condition, and information provided during intake.
3. Payments & Packages
Payment is required at the time of booking or purchase unless otherwise agreed upon.
All prices are listed in U.S. dollars and are subject to applicable taxes.
Class packages and service packages are intended for the individual purchaser unless otherwise stated. Package sessions are not transferable or redeemable for cash.
Packages must be used within any expiration period stated at the time of purchase.
Solstice Wellness Collective reserves the right to change pricing for future purchases. Any price change will not affect services or packages already purchased unless otherwise permitted by law.
4. Cancellations, Rescheduling & No-Shows
Our cancellation and rescheduling requirements are outlined in our Studio Policies and are incorporated into these Terms & Conditions.
Clients are responsible for reviewing and understanding the cancellation policy before booking.
Failure to provide the required notice may result in the loss of a session credit or the full charge for the scheduled service.
5. Late Arrivals
Clients arriving after the warm-up during their scheduled start time will not be permitted to participate in the session or class.
Late arrival policies are intended to protect the safety and quality of the experience for all clients.
Please refer to our Studio Policies for complete details.
6. Participation & Safety
Clients are responsible for providing accurate and complete information regarding their health, physical condition, injuries, limitations, and other circumstances that may affect their ability to participate safely.
Clients should communicate any changes in their health or physical condition before participating in a session.
Participation in exercise and physical activity involves inherent risks. Clients must review and agree to Solstice Wellness Collective's Liability Waiver, Release of Liability & Assumption of Risk Agreement before participating in applicable services.
7. Pilates, Personal Training & Wellness Services
Services provided by Solstice Wellness Collective are intended for general fitness, movement, education, and wellness purposes.
Pilates and personal training are not medical treatment, physical therapy, or a substitute for professional medical care.
Nutrition coaching is intended to provide general nutrition education, guidance, and habit-based support. Nutrition coaching does not constitute medical nutrition therapy, diagnosis, or treatment of disease.
Clients should consult an appropriately licensed healthcare professional regarding medical conditions, injuries, medications, pregnancy-related concerns, or other health concerns when appropriate.
8. Results Disclaimer
Individual results vary. Solstice Wellness Collective does not guarantee specific fitness, physical, nutritional, or wellness outcomes.
Progress depends on many factors, including individual circumstances, consistency, health history, goals, and participation.
9. Website Content
The content provided on this website is for general informational and educational purposes.
While we strive to provide accurate and useful information, Solstice Wellness Collective does not guarantee that all website content is complete, current, or error-free.
You may not reproduce, distribute, modify, or use website content, photographs, graphics, logos, branding, or other materials belonging to Solstice Wellness Collective without prior written permission.
10. Third-Party Services & Links
Solstice Wellness Collective may use third-party platforms and services to facilitate scheduling, payment processing, email communication, forms, and other business functions.
Third-party services are subject to their own terms and privacy policies.
Our website may also contain links to third-party websites. Solstice Wellness Collective is not responsible for the content, availability, or practices of third-party websites.
11. Minors
Clients under 18 years of age must have the appropriate parent or legal guardian consent and documentation completed before participating in services.
Solstice Wellness Collective may establish additional requirements or limitations for minor participants at its discretion.
12. Right to Refuse or Terminate Services
Solstice Wellness Collective reserves the right to refuse, suspend, or terminate services when reasonably necessary, including when a client's participation presents a safety concern, violates studio policies, involves inappropriate or disruptive conduct, or otherwise interferes with the experience or safety of the instructor or other clients.
Where applicable, refunds will be handled in accordance with our stated policies and applicable law.
13. Changes to These Terms
Solstice Wellness Collective may update these Terms & Conditions from time to time.
Updated terms will be posted on this website with a revised "Last Updated" date. Continued use of the website or services after changes are posted constitutes acceptance of the updated terms to the extent permitted by law.
14. Governing Law
These Terms & Conditions are governed by the laws of the State of California, without regard to its conflict-of-law principles.
15. Contact
Questions regarding these Terms & Conditions may be directed to:
Solstice Wellness Collective
Gilroy, California
info@solsticewellco.com